Privacy Policy.

Parmesan Accountants & Advisors

Effective Date: 1st March 2024 

Privacy Commitment 

Your privacy is important to us, Parmesan Accountants & Advisors are committed to protecting your privacy and provide quality services to our clients, this policy outlines our ongoing obligations to you in regards to how we manage your Personal Information. 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au. 

Types of Data Collected 

Personal Information 

Personal Information is information that identifies you as an individual. Examples of Personal Information we collect include: 

  • Name, address, emails, date of birth, phone numbers; 

  • Tax file numbers; 

  • Bank account details; 

  • Family information ie. Dependants, family members; 

  • Account and Financial Information; 

  • Occupation, employment history; 

  • Financial needs and objectives; 

  • Superannuation details; 

  • Details of your interactions with us; 

  • Information in relation to your technological operating systems; 

  • Any other relevant information that you provide us for the purpose of providing you with our services. 

This Personal Information is obtained in the following ways: 

  • Correspondence via email, paper documents 

  • Meeting/Telephone conversions with us 

  • Visiting our Website 

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time by contacting us in writing. 

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 

Use of Your Personal Data 

The Company may use Personal Data for the following purposes: 

  • To provide and maintain our Service, including to monitor the usage of our Service. 

  • To contact You: To contact You by email, telephone calls, SMS, electronic signature, or other equivalent forms of electronic communication regarding informative communications related to the services we provide. 

  • To provide You with news, taxation law changes and general information about other services which we offer that are similar to those that you have already enquired about unless you have opted not to receive such information. 

  • To manage Your requests: To attend and manage your requests to us. 

We do not at any use your personal information for direct Marketing purposes. 

Keeping your Personal Information secure 

The Company will retain Your Personal Data in either electronic or paper format only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

We take the highest level of security in relation to protecting, misuse, interference, loss and unauthorised access: 

  • We provide Confidentiality agreements to all Employees detailing the privacy policy; 

  • We have the highest level of firewalls, virus scanning tools installed and maintained by our IT Support Company; 

  • We destroy documents securely when they are no longer required. 

Law enforcement 

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). 

Other legal requirements 

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: 

  • Comply with a legal obligation 

  • Protect and defend the rights or property of the Company 

  • Prevent or investigate possible wrongdoing in connection with the Service 

  • Protect the personal safety of Users of the Service or the public 

  • Protect against legal liability 

Security of Your Personal Data 

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security. 

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 

Links to Other Websites 

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Changes to this Privacy Policy 

We will update Our Privacy Policy during the course of our Business. Our website will reflect the updated Privacy Policy when it occurs. 

Contact Us 

For further information about our Privacy Policy, to access or amend your Personal Information, or to make a complaint please contact us using the information set out below: 

Privacy Officer 

Parmesan Accountants & Advisors 

PO Box 445, Myrtleford 3737 

admin@parmesans.com.au 

Tel: 03 57511815